IT Desktop Support W2 ONLY 7571331
San Ramon, CA
W2 ONLY 12 Month Contract
Must Have 3 yrs Min of:
Virtual Desktop Infrastructure / VDI
Strong working knowledge of Active Directory
Mappings - printer, drive, etc.
Heavy customer interaction to understand user application requirements as the user is transitioned from traditional desktop or laptop to a Virtual Desktop Environment.
Our client is seeking a Desktop Technician to be responsible for the remote installation, configuration, and administration of Windows desktops. Handle all support requests via phone and remote desktop access. Job
*Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
*Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts.
*Support employees, both local and remote, with desktop issues, account issues, and access to various internal services.
*Troubleshoot software issues on employees desktops/laptops.
*Some off hours support may apply.
*Associate' s degree in a technical field such as computer science, computer engineering or related field required.
*5-7 years experience required.
*Knowledge of Windows OS.
*Experience with desktop installation and configuration.
*Experience troubleshooting desktop issues as well as mobile devices.