Field Support Technician 4 7247466

San Francisco, CA

Post Date: 08/30/2017 Job ID: 3128 Industry: Professional Positions

W2 ONLY   12 Month CTH


Support for Executive Level customers, providing support around their availability and timeline. Professional attire and demeanor a must. This will be Tier 3 support for executive levels contacts at the Bank. This is a contract to hire position. Looking for a resource that has support both Windows and Mac and mobile devices.



Our client is seeking a Field Support Technician to be responsible for the onsite installation, configuration, and administration of Windows desktops.


Job Responsibilities:

*Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.

*Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts.

*Support employees, both local and remote, with desktop issues, account issues, and access to various internal services.

*Troubleshoot software issues on employees desktops/laptops for assigned field locations.

*Some off hours support may apply.



*Associate' s degree in a technical field such as computer science, computer engineering or related field required.

*8-10 years experience required.

*Must be comfortable with frequent travel.

*Knowledge of Windows OS.

*Experience with desktop installation and configuration.

*Experience troubleshooting desktop issues as well as mobile devices.

Calley Molina

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